Information Notice - Specialists

MakeMeClear is a platform dedicated to specialists in dentistry and its main purpose is to offer the best solutions for developing a treatment plan based on the factual situation identified and established with the patient.

If you use the MakeMeClear platform as a Dental Specialist (doctors, technicians, etc.), we collect your account creation data as well as the data necessary to fulfil the obligations established by the Contract.

For personal data processed by the Specialists through the MakeMeClear platform, the Data Controller is the Specialist, Medical Clinic, Dental Technician (hereinafter generically referred to as ”Dental Specialists” or ”Specialists”), and our company is Data Processor in accordance with the express provisions of Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.

Purpose of processing Personal data Legal basis Duration of the processing Recipients
Account creation Name and surname, e-mail address Performance of a contract During the existence and use of the account and 2 years after closing the account Public authorities, if applicable
Providing answers to your questions, complaint or requests issued by letter, e-mail, phone Name and surname, phone number, e-mail address, address, other data mentioned in the request, complaint or questions Consent During the period of 30 days needed to provide an answer to your request and 2 years after Public authorities, if applicable
Providing support in using the account Name and surname, account information, payment information, other data mentioned in the request Performance of a contract During the existence and use of the account and 2 years after closing the account Partners – IT specialists
Providing new information regarding the functionality of the platform e-mail address, name and surname Consent for similar or related services to our main service During the existence and use of the account Public authorities, if applicable
Payment for the services of the platform Name and surname, account data, bank details Performance of a contract 10 years from the payment date Public authorities, if applicable
Contact through social media platforms – Facebook and Instagram Name and surname or the pseudonym used on the social media platform, photo, other information provided in the message, other public information on the social media account* Consent 2 years from your request.

We do not store any data from your profile (only those needed to provide our answer – as name or pseudonym used on the social media platform), but due the functionality of social platforms, we may have access to public information in your account.

Transfer of personal data tot Non-EU countries

MakeMeClear states that any data transfer, if necessary, is made in strict compliance with the relevant legislation, respectively with all the legal requirements provided by Regulation 2016/679.

Your personal data may be transferred to European Union (“EU”) countries and the European Economic Area (“EEA”).

Security measures for data processing

MakeMeClear is committed to constantly evaluating and updating the security measures implemented to ensure that they are adequate to protect the rights and freedoms of natural persons.

In this regard, MakeMeClear implements the latest technical solutions to maintain security at an appropriate level.

At the same time, MakeMeClear regularly conducts security audits, training and training sessions with staff who operate activities that may interact in any way with Personal Data.

Possible recipients of your personal data

In order to carry out the activity and offer the services available on the MakeMeClear platform, we use the services of some contractual partners, to whom personal data may be provided in order to be used strictly in fulfilling the obligations.

Our contractual partners have the status of Processors, within the meaning of Regulation 2016/679, and MakeMeClear, as the Controller, rigorously sets out the instructions that the contractual partners must follow. We make every effort to ensure that all entities we work with process your personal data in a safe and secure manner.

Personal data may be disclosed to public authorities and / or institutions if there is an obligation in this regard, at their express written request or if there is a suspicion that an offense has been committed.

We also mention that from the moment of receiving the request, we will formulate a response within a maximum of 30 days. If there are reasonable suspicions about the person who sent the request, we can request additional information to clarify and confirm that the request was submitted by the data subject.

Patient data processed by the Specialist

Regarding the activities carried out by the Specialist in relation to patients, using the MakeMeClear platform, the Specialist has the quality of Data Controller, and MakeMeClear has the quality of Data Processor.

Thus, the Specialist determines the way he carries out his activity in relation to patients, the way personal data are processed, the categories of data processed, the period of their storage, and any recipients of the data, which may be third parties.

MakeMeClear will not use patient data for purposes other than those stated in this information, unless the data is obtained by MakeMeClear directly from the patient, in which case MakeMeClear is the Controller.

Since the Specialist decides the purpose and means of processing patients' data, the Specialist has the obligation to inform patients about how their data is processed (including information about the processors, such as MakeMeClear).

In order to fulfill the contractual obligations as well as to ensure the storage space for the patient files, we process the personal data of the patients strictly for these purposes, as presented in the Data Processing Agreement.