Information Notice – Visitors

MakeMeClear is a platform dedicated to specialists in dentistry and its main purpose is to offer the best solutions for developing a treatment plan based on the factual situation identified and established with the patient.

Within the platform, the entities that process your data are - MakeMeClear as a Data Contoller for certain operations and the Specialists, as Data Controller, if you are a patient.

For personal data processed by Specialists through the MakeMeClear platform, our Company has the quality of an Processor according to the express provisions of the European Regulation 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.

In the following lines we will present in detail how we process your data.

For certain processing of your personal data, MakeMeClear has the status of Controller. For these processes, MakeMeClear determines the processing method and the retention period.

The table below shows the data processing performed by MakeMeClear:

Purpose of processing Personal data Legal basis Duration of the processing Recipients
Providing answers to your questions, complaint or requests issued by letter, e-mail, phone Name and surname, phone number, e-mail address, address, other data mentioned in the request, complaint or questions Consent During the period needed to provide an answer to your request and 2 years after Public authorities, if applicable
Contact through social media platforms – Facebook and Instagram Name and surname or the pseudonym used on the social media platform, photo, other information provided in the message, other public information on the social media account* Consent 2 years from your request.

We do not store any data from your profile (only those needed to provide our answer – as name or pseudonym used on the social media platform), but due the functionality of social platforms, we may have access to public information in your account.
Recruitment Data contained in the CV (college, previous employers, experience), name and surname, phone number, e-mail address, as well as references, employer tests results (if applicable), recruiter’s notes, signature. Concluding a contract During the recruitment process, as well as 6 months from the date of its completion Public authorities, if applicable
Database with CVs Data contained in the CV (college, previous employers, experience), name and surname, phone number, e-mail address, as well as references, employer tests results (if applicable), recruiter’s notes, signature. Consent 2 years from the consent, or until you withdraw the consent /
Initiation or execution of contracts concluded by MakeMeClear Name and surname, position in the company, phone number, e-mail address, signature Contractual obligation During the execution of the contract and 3 years after Public authorities
Initiating or conducting relations between MakeMeClear and the representatives of the public authorities with which it interacts in the course of its current activity Name and surname, position in the company, phone number, e-mail address, signature Legal obligation During the entire activity of MakeMeClear company Public authorities

Possible recipients of your personal data

In order to carry out the activity and offer the services available on the MakeMeClear platform, we use the services of some contractual partners, to whom personal data may be provided in order to be used strictly in fulfilling the obligations.

Our contractual partners have the status of Data Processor, within the meaning of Regulation 2016/679, and MakeMeClear, as Controller, rigorously sets out the instructions that the contractual partners must follow. We make every effort to ensure that all entities we work with process your personal data in a safe and secure manner.

Personal data may be disclosed to public authorities and / or institutions if there is a legal obligation to do so, at their express and written request or if there is a suspicion of a criminal offense.

Transfer of personal data tot Non-EU countries

MakeMeClear states that any data transfer, if necessary, is made in strict compliance with the relevant legislation, respectively with all the legal requirements provided by Regulation 2016/679.

Your personal data may be transferred to European Union (“EU”) countries and the European Economic Area (“EEA”).

Security measures for data processing

MakeMeClear is committed to constantly evaluating and updating the security measures implemented to ensure that they are adequate to protect the rights and freedoms of natural persons.

In this regard, MakeMeClear implements the latest technical solutions to maintain security at an appropriate level.

At the same time, MakeMeClear regularly conducts security audits, training and training sessions with staff who operate activities that may interact in any way with Personal Data.

The rights of data subjects

Please note that, in accordance with the provisions of Regulation 2016/679, you have the following rights at any time as a data subject:

In order to exercise any of the rights regarding the processing of personal data by MakeMeClear, or to file complaints regarding the data processing, please contact us at the following address: Espinho, 23rd Rua Street, number 334 3C, Postcode 4500-142, Portugal, or at the e-mail address:

We also mention that from the moment of receiving the request, we will formulate a response within a maximum of 30 days. If there are reasonable suspicions about the person who sent the request, we can take steps to clarify and confirm that the request was submitted by the data subject.

In the event that you contact MakeMeClear and request information regarding your personal data that MakeMeClear processes as a Processor, your request will be directed to the Controller.

Considering that the dentist specialist decides the purpose and means of processing data from it`s patients, the Specialist has the obligation to inform all of his patients about how their data is processed (including information about the Processors, such as MakeMeClear).