Information Notice – Visitors

MakeMeClear is a platform dedicated to specialists in dentistry and its main purpose is to offer the best solutions for developing a treatment plan based on the factual situation identified and established with the patient.

Within the www.makemeclear.com platform, the entities that process your data are - MakeMeClear as a Data Contoller for certain operations and the Specialists, as Data Controller, if you are a patient.

For personal data processed by Specialists through the MakeMeClear platform, our Company has the quality of an Processor according to the express provisions of the European Regulation 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.

In the following lines we will present in detail how we process your data.

For certain processing of your personal data, MakeMeClear has the status of Controller. For these processes, MakeMeClear determines the processing method and the retention period.

The table below shows the data processing performed by MakeMeClear:

Purpose of processing	Personal data	Legal basis	Duration of the processing	Recipients
Providing answers to your questions, complaint or requests issued by letter, e-mail, phone	Name and surname, phone number, e-mail address, address, other data mentioned in the request, complaint or questions	Consent	During the period needed to provide an answer to your request and 2 years after	Public authorities, if applicable
Contact through social media platforms – Facebook and Instagram	Name and surname or the pseudonym used on the social media platform, photo, other information provided in the message, other public information on the social media account*	Consent	2 years from your request. We do not store any data from your profile (only those needed to provide our answer – as name or pseudonym used on the social media platform), but due the functionality of social platforms, we may have access to public information in your account.	/
Recruitment	Data contained in the CV (college, previous employers, experience), name and surname, phone number, e-mail address, as well as references, employer tests results (if applicable), recruiter’s notes, signature.	Concluding a contract	During the recruitment process, as well as 6 months from the date of its completion	Public authorities, if applicable
Database with CVs	Data contained in the CV (college, previous employers, experience), name and surname, phone number, e-mail address, as well as references, employer tests results (if applicable), recruiter’s notes, signature.	Consent	2 years from the consent, or until you withdraw the consent	/
Initiation or execution of contracts concluded by MakeMeClear	Name and surname, position in the company, phone number, e-mail address, signature	Contractual obligation	During the execution of the contract and 3 years after	Public authorities
Initiating or conducting relations between MakeMeClear and the representatives of the public authorities with which it interacts in the course of its current activity	Name and surname, position in the company, phone number, e-mail address, signature	Legal obligation	During the entire activity of MakeMeClear company	Public authorities

Possible recipients of your personal data

In order to carry out the activity and offer the services available on the MakeMeClear platform, we use the services of some contractual partners, to whom personal data may be provided in order to be used strictly in fulfilling the obligations.

Our contractual partners have the status of Data Processor, within the meaning of Regulation 2016/679, and MakeMeClear, as Controller, rigorously sets out the instructions that the contractual partners must follow. We make every effort to ensure that all entities we work with process your personal data in a safe and secure manner.

Personal data may be disclosed to public authorities and / or institutions if there is a legal obligation to do so, at their express and written request or if there is a suspicion of a criminal offense.

Transfer of personal data tot Non-EU countries

MakeMeClear states that any data transfer, if necessary, is made in strict compliance with the relevant legislation, respectively with all the legal requirements provided by Regulation 2016/679.

Your personal data may be transferred to European Union (“EU”) countries and the European Economic Area (“EEA”).

Security measures for data processing

MakeMeClear is committed to constantly evaluating and updating the security measures implemented to ensure that they are adequate to protect the rights and freedoms of natural persons.

In this regard, MakeMeClear implements the latest technical solutions to maintain security at an appropriate level.

At the same time, MakeMeClear regularly conducts security audits, training and training sessions with staff who operate activities that may interact in any way with Personal Data.

The rights of data subjects

Please note that, in accordance with the provisions of Regulation 2016/679, you have the following rights at any time as a data subject:

• Right of access to the personal data processed: you have the right to obtain confirmation that your personal data are or are not processed by MakeMeClear and, if so, to request a copy of them; In the event that you request copies of the information already communicated and / or in the event of repeated requests to MakeMeClear, and the Company has the status of Data Controller, it has the right to charge a reasonable fee to be communicated in advance. MakeMeClear, when it has the status of Data Controller, has the right to refuse to respond in the event of excessive, repeated, unfounded requests.
• Right to request the rectification or completion of inaccurate or incomplete personal data; The rectification will be communicated to each addressee to whom the data were transmitted unless this proves impossible or involves disproportionate effort.
• Right to obtain a restriction on processing, if:
  • i. you consider that the personal data processed is inaccurate, for a period that allows MakeMeClear to verify the accuracy of the personal data;
  • ii. the processing is illegal, but you do not want the deletion of the personal data processed, but the restriction of the use of this data;
  • iii. if MakeMeClear no longer needs your personal data for the defined purposes, but you need data to establish, exercise or defend a right in court, or
  • iv. you have objected to the processing, for the time necessary to verify that the legitimate grounds prevail over your rights;
• Right to request the deletion of personal data processed concerning you, if one of the following reasons applies:
  • i. personal data are no longer necessary for the purposes for which they were collected or processed,
  • ii. the data subject withdraws the consent on the basis of which the processing takes place, and there is no other legal basis for further processing,
  • iii. the data subject exercises his right to object and the controller has no legitimate reason to prevail in order to continue processing;
  • iv. the data has been processed illegally;
  • v. deletion is required to comply with European or national law.
• Right to withdraw your consent at any time regarding the processing, when the processing is based on the consent, without affecting the legality of the processing activities carried out up to that moment;
• Right to object to the processing of data for reasons related to the particular situation you are in, when the processing is based on a legitimate interest;
• Right not to be subject to a decision based exclusively on automated processing, including profiling, which produces legal effects concerning the data subject or affects him or her in a similar manner in a significant manner;
• Right to data portability, which means the right to receive your personal data that you have provided to MakeMeClear in a structured, commonly used and automatically readable form, as well as the right to transfer such data to another controller, if the processing is based on your consent or the performance of a contract and is performed by automatic means;
• Right to file a complaint with the Profile Authority.

In order to exercise any of the rights regarding the processing of personal data by MakeMeClear, or to file complaints regarding the data processing, please contact us at the following address: Espinho, 23rd Rua Street, number 334 3C, Postcode 4500-142, Portugal, or at the e-mail address: hello@makemeclear.com.

We also mention that from the moment of receiving the request, we will formulate a response within a maximum of 30 days. If there are reasonable suspicions about the person who sent the request, we can take steps to clarify and confirm that the request was submitted by the data subject.

In the event that you contact MakeMeClear and request information regarding your personal data that MakeMeClear processes as a Processor, your request will be directed to the Controller.

Considering that the dentist specialist decides the purpose and means of processing data from it`s patients, the Specialist has the obligation to inform all of his patients about how their data is processed (including information about the Processors, such as MakeMeClear).